Working with Andy in Slack
Web app and Slack mirroring
Keep a conversation in sync between the web app and Slack for tasks that started in Slack.
For a task that started in Slack, you can keep replying from either the web app or the Slack thread. Andy mirrors messages between the two so nobody misses part of the conversation.
What mirrors
- Your comments. On the task details page, any comment you post from the Activity tab automatically posts to the original Slack thread too, under your name.
- Andy's replies. When Andy responds to a mirrored comment, or to anything else in that Slack thread, the reply also mirrors back so the web app stays a complete record too.
When it applies
Mirroring only applies to tasks that started from a Slack mention. Tasks created directly in the web app have no Slack thread to mirror to.